Privacy Policy
Last updated: June 2026
Annapurna East Sheen (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website or make a reservation or order with us.
1. Who We Are
Annapurna East Sheen
199 Upper Richmond Road West
East Sheen, London SW14 8QT
Email: info@annapurna.com
Phone: 020 8876 6220
2. What Data We Collect
We collect the following personal data when you interact with our website:
- Contact information: name, email address, phone number
- Booking details: date, time, number of guests, special requests
- Order information: delivery address, order contents, payment details (processed securely via our payment provider)
- Technical data: IP address, browser type, pages visited, time spent on site (collected via cookies)
3. How We Use Your Data
We use your personal data to:
- Process and confirm table reservations and online orders
- Send booking confirmation and reminder communications
- Respond to your enquiries and provide customer support
- Improve our website and services
- Send promotional offers and newsletters (only with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: to fulfil your reservation or order
- Legitimate interests: to improve our services and communicate with you about your booking
- Consent: for marketing communications (you may withdraw consent at any time)
- Legal obligation: to comply with applicable laws
5. Data Sharing
We do not sell your personal data. We may share it with:
- Payment processors (for secure transaction processing)
- Delivery partners (for order fulfilment)
- IT service providers (for website hosting and maintenance)
All third parties are required to maintain the confidentiality and security of your data.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by law. Booking and order data is typically retained for 7 years for accounting purposes.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (right to be forgotten)
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at info@annapurna.com.
8. Cookies
Our website uses cookies to improve your browsing experience. Essential cookies are required for the website to function. You can control non-essential cookies through your browser settings. For details, please see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption for all data transmissions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of last update.
11. Contact & Complaints
For any privacy-related queries, contact us at info@annapurna.com. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.